As we approach the end of another remarkable year at Touchstone Underwriting, it’s time to reflect on our achievements, milestones, and the incredible teamwork that made it all possible. We are immensely grateful for the dedication and hard work of our brokers, partners, and staff.


Sustainability & safety

This year, we successfully obtained ISO 14001 and ISO 45001 certifications, demonstrating our commitment to environmental sustainability and occupational health and safety.

Cyber Essentials PLUS

We also achieved the prestigious Cyber Essentials PLUS certificate, underscoring our dedication to data security and safeguarding against cyber threats.

Professional development

Our team continues to thrive individually, with staff achieving personal qualifications. Recently, Harry and Caitlin passed the IF1, and Connor successfully completed the Foundation in Insurance!

Infrastructure and product enhancements

Broker Portal

We invested in updating our Broker Portal and completely overhauled our Property Owners product, ensuring we stay at the forefront of innovation and provide the best services to our partners. We are currently updating our other online products too, to ensure a smooth experience across all areas.

New products launching early 2024

Expect announcements of improved and new products in the new year including Marine Cargo, Engineering Inspection (& Insurance), Legal Expenses and Management Liability Package.

Exceeding GWP budget

Thanks to the hard work and commitment of our team, we’re on track to supersede our overall Gross Written Premium (GWP) budget by an impressive 15%.

Event highlights

Throughout the year, we had the privilege of both hosting and attending several events, fostering important relationships and connections within the industry.

These events include Broker Expo, BIBA, Charity Golf Day, Great British Beer Festival, Chelmsford and York Racecourse, Dine with Davina, Meet the MGA, Style in the City, Charity Gin Tasting, ABTA Travel Convention and industry events, CII Dinners across the UK and of course our team building events!

Our 2024 events schedule is even busier. Nothing beats face-to-face and we look forward to seeing you!

Looking ahead

As we close out this year, we remain focused on the future. We’re excited about the opportunities and challenges that lie ahead, and we’re dedicated to continuing our journey of growth, innovation, and partnership.

Thank you to our brokers, partners, and team for your hard work and unwavering support. Your dedication is the driving force behind Touchstone Underwriting’s continued success. We look forward to achieving even greater heights in the coming year.

Wishing everyone a joyful holiday season and a prosperous new year.