About Us

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History:

Touchstone is part of the Seventeen Group which was formed in 1982. The Seventeen Group is a privately owned business with a desire to build one of the UK’s leading independent insurance organisations.

Touchstone was formed in 2007 and has become a diverse specialist Underwriting Agency, with 18 staff, an annual GWP of £14millions with 18 products and growing.

Our Mission is to:

  • Have friendly and exceptionally experienced staff.
  • Provide service “on demand” (agreed service level agreements promising reliable, quality service).
  • Have an IT Platform that improves efficiencies for both Brokers and Touchstone.
  • Be known as specialists in our trade sectors.
  • Be the Brokers first choice Underwriting Agency.

Core Values:

Professionalism & Honesty in everything we do.

Customer Service is central to our culture. We believe in putting customers at the heart of our business, and always aim for excellent customer service.

Integrity underpins the way we work, communicate and act.

Loyalty is rewarded at both customer and staff levels. We want to work with people that want to work with us.

Knowledge & Experience is what we have in abundance in all our specialisms. Easy access to our knowledgeable and experienced Underwriters is what helps differentiate ourselves from our competitors.

Teamwork is the lynch pin that makes us a great team. We are all committed to each other.

Our Specialisms:

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